Terms of Service

Other Sprime services

Besides PROOFGATE, Sprime offers a developer API for utility data endpoints and a set of public web tools. These terms also govern access to those services, with product-specific limits, request quotas, and pricing shown at checkout or in the documentation. Utility API responses are general data and are not identity records or a compliance determination.

Customer responsibility

• You are responsible for the lawfulness of your gate, product, notices, consent flows, account decisions, and jurisdiction-specific compliance program.
• You choose which claims to request, which users see the gate, and how your service responds to pass, fail, unavailable, or error results.
• You must not claim that PROOFGATE guarantees legal compliance, regulatory approval, or platform-policy compliance.
• You must keep your own records, policies, and legal review for the markets where you operate.

Data restrictions

Do not send Sprime names, birth dates, ID numbers, ID images, face images, addresses, raw identity documents, or other sensitive personal data unless a signed agreement expressly approves a separate workflow. You must not place that data in URLs, query strings, dashboard labels, support tickets, client logs, server logs, or metadata sent to the API.

Allowed use

• Use PROOFGATE only for lawful age, eligibility, access, safety, or fraud-prevention gates.
• Do not bypass rate limits, probe issuer allowlists, attack wallets, reverse engineer private service components, or use the service to build a competing verifier from Sprime output.
• Do not use PROOFGATE for surveillance, employment screening, credit decisions, insurance underwriting, housing decisions, government-benefit eligibility, or other regulated decisions unless a signed agreement specifically covers that use.
• Do not use sandbox output as a production compliance record. Production records come from authorized production use.

API keys and integrations

You are responsible for API keys, allowed origins, widget placement, endpoint configuration, logs, customer-facing notices, and all activity under your account. Notify Sprime promptly if a key is exposed or if you suspect misuse. Sprime may rotate, revoke, or restrict keys to protect the service or other customers.

Billing

PROOFGATE paid use is metered per verification and may include a monthly minimum, an included verification volume, per-check overage, contracted support, or custom volume terms. Sprime also offers fixed-rate developer API plans billed as a recurring subscription. For every plan, the fees, request or verification limits, overage rules, taxes, billing period, and payment timing are stated in the applicable checkout, invoice, order, or written agreement. Stripe or another payment processor handles payment details. Unless an order or plan description says otherwise, fees are non-refundable once charged, and recurring subscriptions renew until cancelled and may be cancelled before the next billing period.

Audit tokens

Audit tokens are non-reversible records intended to show that a verification event occurred and which predicate was checked. They are not identity records, government IDs, legal opinions, or proof that your business satisfies every law that may apply.

Availability and changes

Sprime may change, suspend, throttle, or restrict access to protect users, wallets, customers, issuers, infrastructure, security, legal compliance, or service reliability. We try to avoid breaking customer integrations without notice when practical, but urgent security or legal changes may happen without advance notice.

Third-party systems

Wallets, browsers, credential issuers, payment processors, hosting providers, and customer systems are separate services. Sprime is not responsible for their outages, policy changes, credential decisions, user interfaces, fees, or data practices.

Security and misuse

You must use reasonable security controls for your integration and must not interfere with the service or other customers. Sprime may investigate suspicious activity and may preserve or disclose records when needed to protect the service, comply with law, enforce these terms, or respond to abuse.

Suspension and termination

Sprime may suspend or terminate access if you breach these terms, fail to pay, create legal or security risk, misuse data, exceed contracted limits, or use the service in a way that could harm Sprime, users, issuers, wallets, or other customers. You may stop using the service at any time, but outstanding fees remain due.

Intellectual property

Sprime owns the PROOFGATE service, software, design, documentation, marks, and related materials. Customers receive only the limited right to use the service under these terms and any written agreement. You retain your own sites, data, and customer relationships.

Disclaimers

PROOFGATE is provided as an age-assurance and eligibility signal. To the fullest extent allowed by law, Sprime disclaims implied warranties, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free output. Verification results can be affected by wallet support, issuer coverage, user action, browser behavior, configuration, and network availability.

Liability limit

To the fullest extent allowed by law, Sprime will not be liable for indirect, incidental, special, consequential, exemplary, punitive, lost-profit, lost-revenue, lost-data, business-interruption, or reputational damages. Unless a signed agreement says otherwise, Sprime's total liability for claims related to the service is limited to the amount you paid Sprime for the service in the three months before the event giving rise to the claim.

Indemnity

You will defend and indemnify Sprime from claims, losses, fines, costs, and expenses arising from your site, your users, your integration, your legal compliance decisions, your misuse of the service, your data, your breach of these terms, or your violation of law or third-party rights.

Disputes and written agreements

A signed order, data-processing addendum, security addendum, or master services agreement controls if it conflicts with these online terms for the same customer account. Otherwise, these terms are the full agreement for use of PROOFGATE. Contact Sprime first so the parties can try to resolve disputes in writing before formal proceedings.

Contact

Questions and legal notices: support@sprime.io.